Telephone Answering and Call Handling for Birmingham

Monday, March 31st, 2014

mplcontact Sutton Coldfield provides the answers to call handling problems for all types of entities, be they in the private, public, or voluntary sectors.

Having built an enviable reputation for our telephone answering services, you can rest assured that our UK based highly trained and friendly staff has answered many thousands of calls over the years. Should you decide to become a customer, your telephone calls will be always be answered using your company name and in a quick, courteous and efficient manner, whether you use us twenty four hours a day, seven days a week, at peak times or maybe just to cover for staff illness or holidays.

In short we can help to make those frustrating engaged tones a thing of the past for your customers.

As one of the UK’s leading providers of contact centre solutions, outsourced services and consulting services, we support businesses of all sizes giving all our customers the confidence that their hard won businesses reputation is in good hands.

As the saying goes, “you don’t get a second chance to create a good first impression” and our inbound call handling services is a great way to ensure that all of your calls are answered with a degree of professionalism and care that can’t fail to maintain your reputation. Our mission is to not only keep our customers happy, but yours too.

So, whether you are just looking for help to handle overflow calls or are looking to outsource your customer services department in its entirety, mplcontact has a solution for you.

To discover how flexible we can be, telephone us today on 0121 362 7001 to see what mplcontact can do for you.

Our Property Division manages such a diverse portfolio that no one call is ever the same. The mplcontact agents support our in-house team.

Stuart Auger | Midlands Co-operative Society