Monday, August 23rd, 2021
Make sure you never miss another call with mplcontact Birmingham. 24/7 call handling, using our virtual receptionist service, will provide your business with a dedicated team of call handlers who have spent the time getting to know your business and its customers.
Whether it’s taking messages, dealing with overflow in busy times, booking appointments, or managing your diary, our specialist team will integrate seamlessly into your workflow with reporting and analytics to support any related decision making.
All calls are answered by our staff, so you can be 100% assured your customers will receive personal service to ensure a consistent customer experience. Furthermore, our support is tailored to your business’s individual needs and will integrate wherever possible with your existing CRM system.
Just tell us how you currently do things, what’s currently working for you and what isn’t, and we’ll discuss how we can help. We’ll work with you to create a bespoke service package and a training program for the team that will be handling your calls based on your brand values, ethics, and approach to customer services.
Our clients can get tailored support whenever they need it, whether that’s 24 hours a day, seven days a week, or just in busy periods from a dedicated team fully trained to your specifications.
To experience expert call handling using UK based staff, please get in touch with us here at mplcontact, Birmingham. Call us today on 0800 018 6009 to find out how one of our custom-made call handling packages can help you, your customers, and your staff. Alternatively, just complete our online enquiry form HERE and we will be in touch.
We very much look forward to hearing from you.