The way that telephone answering is approached within an organisation can prove to be critical. Often, and particularly in the case of the first contact a prospective customer has with a company, there is just one chance to create a great first impression. Being made to wait in a queue for long periods of time, having to leave an answer phone message, experiencing a prolonged engaged tone or maybe having the call remain unanswered leaves behind a feeling that the caller is not appreciated. All great reasons for letting professionals like mplcontact answer on your behalf.
We can take a message, re-route the call or even deal with the more simple everyday enquiries for you. We create a seamless bridge between your customers and your business/employees with telephone answering twenty four hours a day, seven days a week or just when you need some extra help.
To see how you and your of course ultimately your customers could benefit from our years of experience across a wide range of business types, call us today on 0800 018 6009. Depending on your requirements, we’re able to provide you with a dedicated account manager and a team of experienced in-house operators to deal with all your telephone answering needs. Whatever your size of business, as a leading provider of call centre services we can tailor a solution to suit you. mplcontact, the telephone answering service you can trust.